Privacy Policy

Welcome to trams.co.za (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is processed lawfully and transparently in accordance with South Africa’s Protection of Personal Information Act (POPIA).

1. Responsible Party

Business Name: trams.co.za

Email: info@trams.co.za

Address: 16 Honeyguide Crescent Glen Marais,1619

2. Personal Information We Collect

Information you provide directly

Information collected automatically

3. Purpose for Processing

4. Legal Basis for Processing

We process personal information based on:

5. Cookies and Tracking

We use cookies and similar technologies to improve functionality, analyse traffic, and enhance your experience. You may disable cookies through your browser settings, although some features may not function correctly.

6. Sharing and Disclosure

We do not sell your personal information. We may share information with:

7. International Transfers

If personal information is transferred outside South Africa, we ensure adequate safeguards and protection consistent with POPIA.

8. Security Safeguards

We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no system is completely secure.

9. Data Retention

Personal information is retained only as long as necessary for the purposes described or as required by law, after which it is securely deleted or anonymised.

10. Your Rights

You have the right to:

11. Direct Marketing

We will only send marketing communications with your consent. You may unsubscribe at any time using the link provided in emails or by contacting us directly.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or policies.

13. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children without parental consent.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

15. Complaints

If you believe your personal information has been processed unlawfully, you may lodge a complaint with the South African Information Regulator at:

Website: https://www.justice.gov.za/inforeg